KYIV WEIGHT PLANT LLC
1. Contact details
1.1
Postal address:
KYIV WEIGHT PLANT LLC, 1 Haczeva Street, apartment 119, Kharkiv, Kharkiv region, 61108, Ukraine.
1.2
Phone:
+38 (068) 599-17-51; +38 (066) 705-65-40
1.3
Email:
info@kvz.in.ua;
tender@kvz.in.ua
2. What information we collect, use and why
2.1
We collect or use the following information for the supply of goods and services, including delivery, installation, service and handling of inquiries:
- names and contact details
- company names and job titles
- addresses
- history of inquiries, orders and interactions
- payment details, including bank details where required for settlements
- information on the customer’s technical requirements
- account information, if created
- website user information, including visit data, user journeys and cookies
- correspondence, records of negotiations, meeting minutes and decisions made
- information related to feedback, gratitude, claims or complaints
2.2
We collect or use the following information for customer accounts, contracts, warranties and service support:
- names and contact details
- company names
- addresses
- payment details
- purchase and supply history
- information about contracts, invoices, warranties and service requests
- company registration data where required for documentation
2.3
We collect or use the following information to improve our service, analytics and marketing:
- marketing preferences
- location data
- website browsing history and product interest
- information about user behaviour on the website
- cookie and analytics data
2.4
We collect or use the following information to comply with legal requirements:
- name
- contact information
- financial transaction information
- data required to meet legal, accounting, contractual and tax obligations
3. Lawful bases
3.1
Our lawful bases for collecting or using personal information for the supply of goods, services and handling inquiries are:
- consent
- contract
- legal obligation
3.2
Our lawful bases for collecting or using personal information for customer accounts, contracts, warranties and service support are:
3.3
Our lawful bases for collecting or using personal information for service improvement, analytics and marketing are:
3.4
Our lawful bases for collecting or using personal information to comply with legal requirements are:
4. Where we get personal information from
- directly from individuals and company representatives
- through website contact forms
- via email, phone calls, messengers and other communication channels
- during business correspondence, negotiations and contract execution
5. How long we keep information
We keep personal information only for as long as necessary for the purposes for which it was collected, and within the retention periods required by applicable law, contractual obligations, accounting rules, tax rules and warranty support requirements.
6. Your data protection rights
Under data protection law, you have the following rights:
- the right of access
- the right to rectification
- the right to erasure
- the right to restriction of processing
- the right to object to processing
- the right to data portability
- the right to withdraw consent
To exercise your rights, please contact us using the contact details above.
7. Use of cookies
- proper website operation
- traffic analysis
- improving user experience
- evaluating the effectiveness of advertising and marketing campaigns
You may change your cookie settings in your browser. Disabling certain cookies may affect the operation of some website functions.
8. Transfer of data to third parties
We do not sell or transfer personal data to third parties except:
- where this is necessary to perform a contract
- where required by law
- where necessary for website operation, analytics, hosting, CRM, email services or other contractors supporting our business processes, provided they comply with data protection requirements
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version is always published on our website.
